Our Terms and Conditions
Rest assured, your satisfaction is our first priority. In fact, we treat your laundry as if it were our own, however we still need to agree to some rules to ensure that there are no misunderstandings about Lawrence Professional Laundry Services (referred to as "we," "us," "our", or "Wash Cycle Laundry") or your obligations. By using our service, you acknowledge and accept the following Terms and Conditions.
Laundry Gift Cards
Lawrence Professional Laundry Services offers gift cards to their clients at cost. Please be advised we dont offer refunds on gift cards after initial purchase.
Suitability for Laundering
By using our service, you agree that your clothes are suitable to be washed in water, on a normal cycle, and dried using heat in a regular dryer. We cannot be responsible for any damage to clothing that is not suitable for this standard laundering process.
We would love to be able to inventory every piece of laundry you give us. Unfortunately, it is cost-prohibitive for us to do so. As a result we can't be held responsible for any lost laundry; we simply have no efficient way of verifying that we actually received any particular piece of laundry in the first place.
Rest assured though, we carefully track your clothes. For instance, we tag all our bundles with your name, and your clothes are never loose in our facility unless they’re inside a machine, on the folding table, or in their own laundry cart waiting to be folded.
We will do everything we can to avoid damaging your laundry. Unfortunately there are limitations to what we can do. For example, we don't have time to check your pockets to see if you have left anything in them. Therefore, we can't be held responsible if something left in your laundry (like lipstick, chewing gum, or a pen) causes any damage. Similarly, if you call and tell us that you left your favorite bracelet, or anything else, in your pocket, we can’t guarantee that we will find or return it.
All laundering processes, regardless of how gentle, cause normal wear and tear on clothing. As a result, we cannot be responsible for any wear and tear of laundry, including loss of buttons, fading, fatiguing, holes, or abrasions. Similarly, we reserve the right to decline cleaning any particular piece of laundry if we think it will lead to trouble.
Cleaning and drying laundry also creates other risks. We do not individually examine every garment prior to placing it in the laundry. Therefore, if something is "dry-clean only," or otherwise unsuitable for common washing and drying techniques, please do not include it in the laundry you give to us.
We strive to keep our prices to a minimum but there are occasions when we have to increase cost on our services including fuel for our vehicles but we try to keep from this happening.
Most of the time we will return to out regular cost once the economy returns this will include fuel cost. (We all can thank our glamorous Government for such things )
If you do believe you are missing something from your delivery, please notify us within 24 hours of receiving your clean clothes — we are much more likely to find misplaced laundry if it is reported early
Pickup and re-delivery services
Pick up is a free service, we do apply charges and penalties for second and third scheduling.
1st trip $5.00
2nd trip $10.00 trip fee
3rd trip required to make appointment and drop off at our location